In the unlikely event that your Uccello Grip Mat is damaged or faulty, you can return it by contacting Denise in our Customer Care Team. Once the issue is determined, we will let you know if you should discard your mat or post it back to us for investigation.
Should you be asked to post it back:
- Denise will supply you with our address for you to send your return to.
- Uccello Designs do not cover the cost of returning the item.
- Once we receive the product and can confirm it is unused and not damaged, we will be able to issue you your refund.
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