In the unlikely event that your Muggi Cup Holder is broken or faulty, please contact our Customer Care Team and they will resolve this immediately for you.

When you contact our customer care team, we would ask that you:

  1. Provide a description of the issue/fault.
  2. The receipt from purchase (in store) or the order number if you purchased from our website (this will be in the ‘Order Confirmation’ email you received directly after your purchased on our website).

Our customer care team will always aim to respond to you within 24 hours of receiving your email.

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