How long will my refund take after I have cancelled my Muggi Cup Holder order?

Once your cancelation of the Muggi Cup Holder is successful, we will issue your refund immediately. You will see the refunded amount in your account in approximately 5-10 working days.   If you have any issues or questions, please do not hesitate to contact our Customer Care Team here....

How do I return my broken/faulty Muggi Cup Holder?

In the unlikely event that your Muggi Cup Holder is broken/faulty, you can return it by contacting Denise in our Customer Care Team. Once the issue is determined we will let you know if you should discard your Muggi or post it back to us for investigation. Should you be asked to post it back, Den...

Who pays for the return of my broken/faulty Muggi Cup Holder?

When it comes to returning a broken/faulty Muggi Cup Holder within its warranty period (88 years warranty guarantee) we would ask that you email Denise in our customer care team (customercare@uccellodesigns.com ) with: A description of the issue you are having. The receipt from purchase (in ...

What do I do if my Muggi Cup Holder is faulty/broken?

In the unlikely event that your Muggi Cup Holder is broken or faulty, please contact our Customer Care Team and they will resolve this immediately for you. When you contact our customer care team, we would ask that you: Provide a description of the issue/fault. The receipt from purchase (...

How can I return my Muggi Cup Holder?

We offer a 7-day' Change of Mind' policy, where if for whatever reason, you feel the Muggi Cup Holder does not fit your needs and you wish to return it, we first will need to establish that it isn’t damaged so we can process the return.   This is done by contacting Denise in our Customer Care Team a...

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