Here at Uccello Designs, we are proud to say that we have the lowest defect rate for our Uccello Kettle than any other kettle type on the market. This is why we offer every customer a 2-year warranty guarantee with their Uccello Kettle.
In the unlikely event that your kettle is broken or faulty, ...
Once the cancelation of your Uccello Kettle is successful, we will issue your refund immediately. You will see the refunded amount in your account in approximately 5-10 working days. This timing can be dependent on your bank.
If you have not received your refund within 10 working days, please con...
We offer a 7-day' Change of Mind' policy. This is where for whatever reason, you feel the Uccello Kettle does not fit your needs and you wish to return it, we first will need to establish that it isn’t damaged so we can process the return. This is done by contacting Denise in our Customer Care Tea...